F5 Dermacare™ is sure you will be happy with your order. However, if for any reason you wish to return or exchange your product, we gladly offer a 30-day, money-back satisfaction guarantee to all customers.

If a customer is dissatisfied with any product for any reason, you may return the item in its original packaging, along with the original invoice, to F5 Dermacare within 30 days of the purchase for a full refund of the purchase price minus shipping or another product of equal or lesser value. Please note on your original invoice whether you want a refund or an exchange, and what you want product you wish to exchange your purchase for.

The customer is responsible for the cost of return freight. For additional information or assistance in processing a return, please contact F5 Dermacare Customer Support Department at cu*************@*****l5.com.

A refund will be processed within 2 weeks following the receipt of a return made within 30 days of purchase date. All refunds will be in U.S. Dollars.